FAQ

What is a test bank?

A test bank is a collection of test questions tailored to the contents of an individual textbook. Many instructors rely on these resources to develop their exams. Test banks may contain any or all the following types of questions: multiple choice, true/false, fill in the blank, matching, and essay/short answer.

What is a Solution Manual?

Solution Manual is step by step solutions of end of chapter questions in the text book. A solution manual offers the complete detailed answers to every question in textbook at the end of chapter.

When will I be able to access my test bank?

You will be able to access any test bank you purchase immediately after your payment goes through. You will receive the payment confirmation and download information immediately after making payment. we will also notify you via email once your payment has been confirmed. Instantly, you will be able to download your resources from your email inbox.

What if I don’t need the entire test bank? Can I buy specific chapters?

Unfortunately, we only sell complete test banks.

Can I see a sample chapter before I buy the complete test bank?

Absolutely. We provide a free sample chapter for each test bank in our store. Simply find the test bank you’re looking for, click on “Download Sample” button to obtain your free sample. In most cases, the sample will contain the first or second chapter from the test bank.

What form of payment do you accept?

All payments are securely processed through PayPal. You do not even need a paypal account to purchase because paypal also accepts all major credit cards.

What format do the test banks come in and do I need special software to open/view them?

Test banks are all in digital format (either .PDF, .DOC, .DOCX, or .RTF)—no physical item will be shipped to you. Files are compressed in an archive (.zip) and must be unzipped before viewing the contents. Unzipped files ending with the extension (.PDF) can be opened using Adobe Acrobat Reader. Files ending with the extension (.DOC), (.DOCX) or (.RTF) can be opened using Microsoft Word or other text processor. Complete test banks will be delivered in the same format as the sample chapters. If you can open the sample, then you will be able to open the test bank files. If you cannot for any reason open the sample, please contact us for technical support.

What if you don’t carry the test bank I need?

If you don’t see the test bank you’re looking for in our store, we still may be able to get it for you. Just send us a request through our request page and we’ll get back to you shortly regarding the product’s availability. To expedite the process, please include the following information in your request: Complete Title, Author(s), Edition, and ISBN.

What is your return/refund policy?

Since Test Bank For offers non-tangible, digital goods we do not issue refunds after purchase. But if you have any issue with the file you received from us, please contact us (inquiry@testbank.es) first and we are happy to assist you.

What is your privacy policy?

We respect your privacy and will never share your information with any third party.

How do I receive my files after payment?

INSTANTLY! Once your payment is processed you will instantly be redirected to your download link. A instant download link will be sent your email.

Will I be receiving a hard physical copy of the materials?

No. The materials are either Microsoft Word documents, PDF, or text files that have been zipped. A zipped file is simply a file that has been compressed to save space and thus the time it takes to download such a file. With that said you can copy, save, edit, and print the materials to your liking.

Is my payment and credit information safe and secure?

Defiantly yes. All payments are made through SSL (Secure Socket Layer) encrypted via PayPal. Shop with confidence as we are a PayPal Verified Merchant. We ensure that your entire visit is a safe, pleasant experience.

Wait, how do I know that you are for real?

Don’t worry! We provide a chapter sample of your desired title so that you can make sure that we’ve got what you need. Don’t be fooled by others out there who claim to have every title in existence and sell their materials for dirt cheap prices or even worst high prices? Your in good hands, our experience is unsurpassable.

How do I unzip and view the zipped files?

The easiest way to unzip a file is to double-click it. A window with the zipped files contents will open. You can click Extract all files or drag the files out of the window to the desired location (example: the desktop). If you choose to click extract all files, the files will be extracted (unzipped) in the same location as the original file unless you specify a location in the Select a Destination and Extract Files box that appears when you choose to extract them.

What if you don’t have the title and materials I need?

At testbank.es we love to cater to you! So if you don’t see we have the title and/or materials contact us with the specific information on your request, such as the title, author(s), edition, publisher, and if you are looking for the Solution Manuals or Test Banks via email at inquiry@testbank.es. We will do our best in fulfilling your request promptly and delivering your title at a reasonable price. Please note in rare instances titles outside of our inventory may be sold at an above average price.

How can I contact you if I have any more questions, concerns or comments?

Feel free to contact us via email at inquiry@testbank.es or you can click on the contact us link and fill out the form. We will be sure to get back to you as soon as possible, usually within minutes.