Free shipping will be automatically applied to all orders.
All ebooks are guaranteed to be sent to customers’ email address within 24 hours after paid, usually it takes from 30 minutes to 12 hours to completed order. Customers can email us for urgent order, we will reply ASAP.
If you don’t receive the download link or have trouble when download file, please contact us at our Email address: email@example.com, we would send you an alternate download link as soon as possible within 6 hours.
Upon a completed purchase you will receive an email with the details of your purchased ebooks and audiobooks and will contain a “download” link to download your items directly onto your device. If you created an account at checkout, you have the option to login to your account and view all of your purchased items for re-download. If you don’t recieve any email about your order, please check in your SPAM BOX, sometimes our email go to it, or else you can always contact us at firstname.lastname@example.org with your order number, we will give you download link into your email
Remember you can always download your items onto your cell phone, tablet, or computer and transfer your purchased ebooks and audio books to as many devices as you choose to, they are yours to keep and use forever.
We wish you to like your order from Testbank.es. However, when you need to refund a product, we are here to support it.
There will be some points to consider when refunding a test bank or a solutions manual you ordered from our store
You can refund the purchased product in the following cases;
- You have not received or downloaded the test bank or solutions manual or Ebook
- There is a major defect with the file you received.
- The file you received is not complete or missing some chapters.
You CAN NOT request a refund in the following cases;
- You have previously returned a test bank or solutions manual from Testbank.es Shop.
- Request a refund for multiple items.
Abuse of Return Policy
Testbank.es reserves the right to reject and refuse to provide refunds to any person for any reason not prohibited by law, including, but not limited to, abuse of its return policy.
How to refund a test bank or solutions manual?
Please use contact page to contact us for refund.